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jollibee main branch sent the complaint letter send by someone to the Store Manager of Ayala Malls Branch in Naga City. Ofcourse it includes the name,email adress& contact number of the said person. What happened is nauna tumawag ung manager dun sa number na nakalagay...
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3.0
#1027197
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I'm regular customer ng Jollibee Angat Bulacan Branch, One thing I noticed in this branch ay ang mga duty managers Ina allowed nilang kumain sa left front side seat ang mga staff na on break. Hindi lang ginawang break room ginagawa ding tambayan. Hindi ko alam kung...
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3.5
Angat, Central Luzon
I liked
  • Dinning area
I didn't like
  • Managers that allowed left front side seat to be a break room
#1021480
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I ordered online thru Jollibee Padala to be sent to my family in Paranaque. My cards were all declined despite calling all the bank. The website was very poor. You could not even edit when there's a error. How could an order goes thru when the recipient's address is in...
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3.3
#1010616
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Jollibee Customer Care Review

Jollibee
#929517
Poor service in jollibee irvine. They kept us waited for 30 minutes without telling us that it would take that long... approach the cashier employee instead of explaining she said that another couple of minutes more.. upon delivering of food. You have to ask fir utensils.. not included in the trays ans you have to ask.. seriously!
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Jollibee Cashier Review

Jollibee
#928649
GMA petron branch in cavite, guy cashier slamming his hands on the register cause I had to pay with a 1000 peso bill for my order which is 150 pesos. I had no change and I can't just walk out. Please choose a crew that is well mannered.
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Jollibee Customer Care Review

Jollibee
#913314
1.0
Details
Poor service i just send jollibee padala with my family in the phillippines. Inabot ng pag katagal tagal hindi nila na delivery sa pamilya ko. Kailangan pa daw pamilya ko ang mag pick up. What kind of service is that
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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy

Jollibee Customer Care Review

Jollibee
#885023
3 times na akong tumatawag by phone para omordernang. Food pero pag dating kosa jollibee counter dnaman busy unknow number kya ayaw nilang sagutin eh last morning omorder ok naman. Dto lang carson ca jollibee sa mga customer huwag na kyong umasa na good service marami akongcomplain pero dbali na i wasting my time but i still lab jollibee mr R
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I was very unsatisfied with the service of the cashier, named "AI.THEA" at Julia Vargas Branch (beside Shell) we are requesting to have an extra plastic cup but she said "Hindi pwede".. Really? that was just a simple request and we are asking it nicely.. Is that how...
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#997875
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I ordered online thru Jollibee Padala last Dec 24, 2016 to liven up our Christmas but until now Jan 5, 2017, they have not delivered anything nor contacted me nor any of the recipients. The Customer Care & Coordinator are very bad (to say the minimum) because they have...
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I didn't like
  • Very poor customer service
  • Dissapointing
  • Fun spoliers
#985981
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We order last week at Jolibee Ayala Lipa and they delivered wrong ordered and incomplete as well, then today we also order and take not most of their meal was not available. Ultimate burger steak is not available as well as the mash potato, then other value meal also...
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1.0
Lipa, Calabarzon
I didn't like
  • Very poor customer service
#985023
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I was really pissed off of the customer service I had with Jollibee Regalado in front of SM Fairview. The crew who took my order was so slow. It took me 30 minutes before my order was taken. The manager "Carlos" was just looking around without a smile on his face....
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#982206
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I am from Bulacan. Kanina kumain kami sa Jollibee Muzon branch. Halos lahat ng inorder ko mali mali. Yung drinks na regular lang dapat ginawang large, hindi naman automatic na large kasi ice tea lang naman. Yung sundae na isa lang dapat ginawang dalawa. And lastly...
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I didn't like
  • No customer care
  • Dissapointing
#977158
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We call for delivery and jollibee zabarte was the one who cater us this is my nth time complain. We ordered a bucket of chicken and we requested for a thigh part its my kids favorite part, the agent inform us no guarantee of that part so the stire delivered different...
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#964706
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My name is Richard. I ate at Jollibee M.H Del Pliar St., Manila today 11/14/16 at 11:15 am. I was so dissapointed when I ordered a Cheese Jollyhotdog meal. The food that was given to me was way far from its appearance (Fries and the Jolly Hotdog) shown in their...
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I didn't like
  • Dissapointing
#954447
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