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In the evening of Sunday, April 16, 2017 at about 6 pm, I had a very bad experience with your Manager Jasmine of Jollibee Dumaguete branch located at the back of Silliman U and fronting Negros Oriental State U. Below is a brief description of my bad experience and why...
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#1035143
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My earlier complains have been acted upon quite fast, thanks to a friend whom I texted. Jollibee key people have called up about an hour after my text. They assured me this will be taken up seriously very soon. They even went to the extent of visiting us at the...
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Bacolod, Negros Island Region
#1034232
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Hi, we are inside a hospital and ordered across the street Jollibee food thru another person with the specific instructions that no drinks only. (Ala cart) She told the counter/cashier girl at Jollibee "no drinks" but was told that cannot be. After a long while, she...
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1.0
Bacolod, Negros Island Region
#1034183
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Jollibee Chicken Joy Chicken Review

Jollibee
#953770
1.0
Details
I ordered a bucket of chicken joy and yum with cheese, the chicken are like old and just heated and not even crispy at all. The yum burgers are so cold and the bread is not soft anymore.
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Advertised vs Delivered
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
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Staff
Turnaround Time
Value for money
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Short Review on October 28, 2016

Jollibee
#944891
I waited 17 minutes for my order(No chicken at all).Its 4p.m. and maybe about 6-7 other customers are also waiting for their orders and for the chicken to cook .I'm at jollibees 94-300 farrington hwy in waipahu,hi.How can this be?
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Jollibee Customer Care Review

Jollibee
#929517
Poor service in jollibee irvine. They kept us waited for 30 minutes without telling us that it would take that long... approach the cashier employee instead of explaining she said that another couple of minutes more.. upon delivering of food. You have to ask fir utensils.. not included in the trays ans you have to ask.. seriously!
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Jollibee Cashier Review

Jollibee
#928649
GMA petron branch in cavite, guy cashier slamming his hands on the register cause I had to pay with a 1000 peso bill for my order which is 150 pesos. I had no change and I can't just walk out. Please choose a crew that is well mannered.
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this is repeated order through hotline 2387000, received a call at 12:03nn by 12:33nn it should be delivered but when we follow-up coz the 30mins is overdue they told us "ON THE WAY" while waiting until 12:45pm nothing happens the "ON THE WAY?".. 2nd follow-up sabi...
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#1029962
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bad day! i ordered c2 with large fries ,c5 and peach mango pie,peach mango will serve in 15 minutes...ok no problem ...pero sinabay niya sa tray ko with large fries.choco sunday,and 2 regular coke! i ask if available ang thigh part ou daw sabi ng counter 2 around...
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2.8
#1029516
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jollibee main branch sent the complaint letter send by someone to the Store Manager of Ayala Malls Branch in Naga City. Ofcourse it includes the name,email adress& contact number of the said person. What happened is nauna tumawag ung manager dun sa number na nakalagay...
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3.0
#1027197
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I'm regular customer ng Jollibee Angat Bulacan Branch, One thing I noticed in this branch ay ang mga duty managers Ina allowed nilang kumain sa left front side seat ang mga staff na on break. Hindi lang ginawang break room ginagawa ding tambayan. Hindi ko alam kung...
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3.5
Angat, Central Luzon
I liked
  • Dinning area
I didn't like
  • Managers that allowed left front side seat to be a break room
#1021480
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I ordered online thru Jollibee Padala to be sent to my family in Paranaque. My cards were all declined despite calling all the bank. The website was very poor. You could not even edit when there's a error. How could an order goes thru when the recipient's address is in...
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3.3
#1010616
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I was very unsatisfied with the service of the cashier, named "AI.THEA" at Julia Vargas Branch (beside Shell) we are requesting to have an extra plastic cup but she said "Hindi pwede".. Really? that was just a simple request and we are asking it nicely.. Is that how...
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#997875
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I ordered online thru Jollibee Padala last Dec 24, 2016 to liven up our Christmas but until now Jan 5, 2017, they have not delivered anything nor contacted me nor any of the recipients. The Customer Care & Coordinator are very bad (to say the minimum) because they have...
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I didn't like
  • Very poor customer service
  • Fun spoliers
  • Dissapointing
#985981
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