Product: Jollibee Customer Care Clear all filters (0 of 34 reviews match)
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Poor Service - Jollibee Santana Grove

I ordered C6 meal for 5 pax, and requested for thigh part..I was informed that only Rib and Wings are available so I ordered for Rib part. Then I was informed that I need to wait for 18 minutes. Upon arrival of my order, they gave us WINGS. WTF! What a poor service. They only gavey request when I look for their Manager on duty.
1.2
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Jollibee Customer Care
#1308353
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We finished eating after 30 to 45minutes, still no macaroni soup, I went to the counter again for a follow-up, but they cannot find any receipt and asking us for it. It ended up taken out. My point here is, please be mindfull of whatever your customer's orders are. You might encounter some people with short temper and you know what will happen. This happened at Jollibee...
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2.5
Product
Jollibee Customer Care
#1275804
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Jollibee - Slow Service

They let customers wait for about 30 minutes for their take out order.
Product
Jollibee Customer Care
#1269634
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Since the system is down, the Jollibee representative checked the manual monitoring sheet which I also inspected to see that slot I want is indeed open and available. After ensuring that there were no conflicts whatsoever, the representative prepared the reservation...
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1.0
Product
Jollibee Customer Care
I didn't like
  • Jollibee dah have caused my daughter so much frustrations
  • Pissed off
  • I pity my daughter she wont stop crying
#1253137
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I patiently fall in line to order some food around 10:50pm @ jollibee f.cabahug st.Mabolo cebu city it tooks almost 20min after my order was taken then waited another 10min for my order to be serve but since i dont have a alot of time to wait cox i only have an hour to...
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2.5
Product
Jollibee Customer Care
#1243286
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Jollibee - Jabi b-day party : disappointed, not happy, not satisfied
My kid celebrated his birthday with a party package from Jollibee. It was disappointing. This was happened in Jollibee Circumferential Cabanatuan City branch. When we arrived there, the party hosts and staff/crews were not ready. They were still arranging and...
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1.5
Product
Jollibee Customer Care
#1238993
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Jollibee - Wrong delivery

Wrong delivery and my son wait for replacement but still we wait for 1 hr and 30 min im so upset because if i know that we wait for long hrs we never order ...
Product
Jollibee Customer Care
#1230466
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Now thats its been several times i want to let you know that im so uoset with the online delivery services of jollibee.. its been months thay your app was not working properly and very slowly. 3rd im not sure what property But when i ordered last time they just...
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3.0
Product
Jollibee Customer Care
#1229611
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I went to Jollibee Noveleta around 1pm to 2pm. I bought 2 bucket ,large fries and creamy soup for take out. Pagkatapos namin magantay ng mga 17 mins sa chickenjoy na legs and thighs ,itong si dining crew na sa inis ko diko na nakuha name kasi gusto ko na umuwi at gutom...
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1.0
Noveleta, Calabarzon
Product
Jollibee Customer Care
#1210002
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Gud day this happens around 5:57pm at jollibee san pedro laguna boundary. One of the name RAFA... Nakapila ako next sa customer na kausap nya, ask ko lang if available peach mango pie sabay sabi nya sa hindi magandang approach na" mamaya na kapag ikaw na " ang sa akin...
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Product
Jollibee Customer Care
#1207091
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