Product: Jollibee Customer Care Clear all filters (0 of 37 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Show

Jollibee - HAPPY PLUS CARS

Hope all is well.please help.I want my points in my happy plus card to be back.points in HP not in my balance.I'm so disappointed.
3.3
Details
Allergens Information
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
Product
Jollibee Customer Care
#1409075
Reply to reviews

I went to the Milpitas Great mall location almost a week ago where I received the wrong food and the chicken I got was overcooked on one side and undercooked on the side. I called to try and file a complaint with customer service and was told I would get a call back...
Read more
1.3
Product
Jollibee Customer Care
I didn't like
  • Very poor customer service
#1372495
Reply to reviews
Show

Poor Service - Jollibee Santana Grove

I ordered C6 meal for 5 pax, and requested for thigh part..I was informed that only Rib and Wings are available so I ordered for Rib part. Then I was informed that I need to wait for 18 minutes. Upon arrival of my order, they gave us WINGS. WTF! What a poor service. They only gavey request when I look for their Manager on duty.
1.2
Details
Cleanliness
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Product
Jollibee Customer Care
#1308353
Reply to reviews
Show

Jollibee - Poor Service

umorder ako Isa ako senior tumawag ako sa call center #87000 Mali Ang update ko order dinagdagan e hinde nmn iyon order sukat sabihin sakin ng call center n hinde n raw pwede ibalik Ang sumobra order dahil Un n daw Ang npasok sa computer una sa lahat nilista ko order ko Wala kmu pagkakamali bakit cla mg sasabi sa senior ng it paiimbestigahan tuloy ngsentimiento ako at ng high blood ng dahil lng poor service ng Jolibee delivery hotline call center n yan
Product
Jollibee Customer Care
#1293338
Reply to reviews
We finished eating after 30 to 45minutes, still no macaroni soup, I went to the counter again for a follow-up, but they cannot find any receipt and asking us for it. It ended up taken out. My point here is, please be mindfull of whatever your customer's orders are. You might encounter some people with short temper and you know what will happen. This happened at Jollibee...
Read more
2.5
Product
Jollibee Customer Care
#1275804
Reply to reviews
Show

Jollibee - Slow Service

They let customers wait for about 30 minutes for their take out order.
Product
Jollibee Customer Care
#1269634
Reply to reviews
Since the system is down, the Jollibee representative checked the manual monitoring sheet which I also inspected to see that slot I want is indeed open and available. After ensuring that there were no conflicts whatsoever, the representative prepared the reservation...
Read more
1.0
Product
Jollibee Customer Care
I didn't like
  • Pissed off
  • Jollibee dah have caused my daughter so much frustrations
  • I pity my daughter she wont stop crying
#1253137
Reply to reviews
I patiently fall in line to order some food around 10:50pm @ jollibee f.cabahug st.Mabolo cebu city it tooks almost 20min after my order was taken then waited another 10min for my order to be serve but since i dont have a alot of time to wait cox i only have an hour to...
Read more
2.5
Product
Jollibee Customer Care
#1243286
Reply to reviews
Jollibee - Jabi b-day party : disappointed, not happy, not satisfied
My kid celebrated his birthday with a party package from Jollibee. It was disappointing. This was happened in Jollibee Circumferential Cabanatuan City branch. When we arrived there, the party hosts and staff/crews were not ready. They were still arranging and...
Read more
1.5
Product
Jollibee Customer Care
#1238993
Reply to reviews
Show

Jollibee - Wrong delivery

Wrong delivery and my son wait for replacement but still we wait for 1 hr and 30 min im so upset because if i know that we wait for long hrs we never order ...
Product
Jollibee Customer Care
#1230466
Reply to reviews