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2.5

I was at jollibee this evening my husband ordered a TLC meal at I ordered the Chicken joy meal. My husband told the cashier that we would specifically want a breast part because it was what I could only eat as prescribed by my doctor.

The cashier asked us if we are willing to wait for 18 minutes and we said yes. Time passed all the chicken joy orders were brought out and served. I asked the waiter if our order is already there?

I saw her went into the kitchen then checked on us again from the counter and shouted to someone in the kitchen that our orders were not served yet. When she went out to serve our order I was so shocked to see that the chicken was not a breast part it was a thigh part with missing chicken skin and the TLC burger of my husband was wrapped in a yum burger packaging!!!.

Reason of review: Poor customer service.

Location: Quezon, Quezon City

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