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Name: Chloe Soriano address of the branch: Batangas City Order #: 102961272 OR number: 0800002305 cashier name: online. date and time of incident: June 18, 2017, Around 7:30-8:00pm Additional info about the incident: Nagorder po kami, and nasa email change for 1000....
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Batangas, Calabarzon
#1067052
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Jollibee - Coke float na punongpuno ng yelo pero less coke
Kumain kami ng husband ko sa jollibee-tanay rizal branch, nag order ako ng two pcs chicken at upgrade ko ung drink into coke float, sabi ko pa nga sa crew "less ice" plz... And then ng kumakain n kmi ngulat ang husband ko kse isang inom pa lang nya wla n sya agad...
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1.0
#1066563
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Jollibee - Dark meat chicken na d luto at madugo
Jollibee - Dark meat chicken na d luto at madugo
Jollibee - Dark meat chicken na d luto at madugo
Jollibee - Dark meat chicken na d luto at madugo
Jollibee - Dark meat chicken na d luto at madugo
A dark meat chicken was served to me.i tried to talked about it to the crew & staff at jollibee west ave and even to the branch manager mike lance but indidted that that chicken is dark meat thats why is served raw inside.i did not eat the chicken .i feel i was cheated...
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Anonymous
Anonymous

That chicken wasn't even cooked. Gross! You could have gotten very sick...never eat chicken withthered blood still uncooked....

1.8
#1059286
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Jollibee - Dissatisfied

Jollibee
#1098896
3.1
Details
I ordered jolly hotdog i request for newly cook. 3 times i remind them pls. Give Newly cook. When i was in the ORB to take my order. I asked again if its newly cook she said. When ate that. Im so disappointed coz its seems old and not hot. Please give an extra effort for customer request.
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Jollibee - Inefficient and unreliable

Jollibee
#1096810
1.0
Details
Or number 6982224 delivery was very late rep from the Hotline is horrible the manager is non sense and the ride is a liar. Overall zero cs satisfaction experience and 200 voucher is not true they didn't give me any and the food, well imagine 3 hours late and they did not replace it
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Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Reliability
Staff
Turnaround Time
Value for money
Website

Jollibee Customer Care Review

Jollibee
#984443
Just ate at Jollibee Convergys Ayala.. hindi uso aircon at rib part lang sineserve.. on top of slow service.. instead na fastfood dame kinaen n time.. "slowfood"
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Short Review on December 02, 2016

Jollibee
#965379
Jollibee in gate 5 karangalan pasig consistently takes more than 20 mins to give you your order. Talo pa ng fine dining restaurants!
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I prefer jollibee chicken than other brand.kumain ako d2 sa west ave jollibee ng super jolly meals w/chicken.nang kainin ko na yung chicken..medyo hilaw at madugo pa ang loob.kinausap ko yung crew at ganun daw talaga dahil dark meat daw.i am not satisfied kc d ko...
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#1059013
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I want to complaint here in zamboanga city jollibee puriculture the new jollibee,along la purisima st.the crew are very slow since not only once i observe many times until i can't control my anger,and i said to myself it need to know the management. one of the crew...
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3.4
I didn't like
  • Some of the crew
#1058560
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ANG FEEDBACK KO SA JOLLIBEE IT'S ABOUT THE " NAPKINS". BAKIT NYO NAMAN TINITIPID ANG MGA CUSTOMERS NYO SA NAPKINS, STATES NA ITO, HINDI ITO PINAS NA TITIPIRIN NYO ANG MGA CUSTOMERS NYO NG NAPKIN LANG. PAANO KUNG MARAMING ORDER SA BAWAT CUSTOMER, MAGKAKASYA BA ANG ISANG...
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Anonymous
Anonymous

CUSTOMER SERVICE IS REALLY,REALLY BAD. CASHIERS ARE STUCK UP, THEY DON'T EVEN KNOW HOW TO GREET THEIR CUSTOMERS OR TO SMILE.

5.0
#1051327
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This was happened here at agro muntinlupa, jollibee location. The store was so hot, eventhough they have aircon i guess that was not functioning well or just saving electricity. By the way the food that they served is not fresh and also upon chrckimg the chicken iy was...
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1.3
#1049943
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Jollibee guitnang bayan san mateo rizal manloloko,napaka sinungaling,napaka iresponsableng jollibee nagpadeliver ako bucket meal this night around 7pm hanggang 11pm pinaghintay ako nakalimang follow up laging sinasabi nakaalis na yung driver in a few moments darating...
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1.0
#1047068
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i went to jollibee sta.ana pampanga to order a 1pc chickenjoy with regular fries and regular iced tea and 1spaghetti with regular yum burger and iced tea and 2 chocolate sundae. but sadly the counter didn't give me my change. 1000 yung pera ko, hindi ko na namalayan na...
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Santa Ana, Central Luzon
#1044020
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21 April 2017 I came from my office and dropped by Jollibee Sta Ana branch to buy dinner for my kids as i had no time to prepare food. I was 3rd on line but i noticed that the girl crew was taking her time but it was just ok. It got me more than 20 mins to have my...
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servier5254
servier5254

this is to express my sincere appreciation of the good customer service extended by your very dynamic personnel particularly manager sir jerome and their very courteous crew ...

#1037259
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